Privacy Policy
Last updated: [01/ 12/ 2025]
This Privacy Policy explains how Zain Packaging (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit or use our website [www.zain-packaging.ae] (the “Website”) and our services.
By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1. Information You Provide to Us
Name, email address, phone number, company name
Billing and shipping details
Order-related information
Messages or inquiries submitted through forms or email
1.2. Information Collected Automatically
IP address, browser type, device information
Pages visited and usage patterns
Cookies and similar tracking technologies
1.3. Information From Third Parties
We may receive limited information from analytics providers, payment gateways, shipping partners, and other service providers necessary to operate the Website.
2. How We Use Your Information
We use your information to:
Provide products, services, quotations, and support
Process orders and communicate updates
Improve our Website performance and user experience
Send marketing updates when consented
Comply with legal and regulatory obligations
3. Legal Basis for Processing
Where applicable (e.g., EU visitors), data may be processed based on:
Consent
Contractual necessity
Legitimate interests
Legal compliance
4. Cookies and Tracking Technologies
We use cookies to:
Improve your browsing experience
Store preferences
Analyze Website performance
You may disable cookies through your browser, but some features may not function correctly.
5. How We Share Your Information
We do not sell your personal information. We may share it with:
Hosting providers
Payment processors
Delivery and logistics partners
IT and professional advisors
Regulatory authorities when required by law
All third parties are obligated to protect your information.
6. Data Retention
We retain your personal information only as long as necessary for:
Order processing
Legal record-keeping
Operational needs
After this period, data is securely deleted or anonymized.
7. Data Security
We implement reasonable technical and organizational measures to safeguard your information.
However, no online method is 100% secure.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion (where legally allowed)
Withdraw consent
Restrict or object to processing
To exercise these rights, contact us at the email provided below.
9. Third-Party Links
Our Website may contain links to external sites.
We are not responsible for the privacy practices of those websites.
10. Children’s Privacy
Our Website is not intended for individuals under 18.
We do not knowingly collect data from children.
11. International Transfers
Your information may be processed on servers located outside your country.
We take steps to ensure appropriate data protection safeguards are in place.
12. Changes to This Policy
We may update this Privacy Policy occasionally.
Updated versions will be posted here with a new “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Zain Packaging
Email: info@zain-packaging.ae
Website: www.zain-packaging.ae