Terms & Conditions
Your access to our website and services is governed by the policies outlined below.
Last updated: [01/12 / 2025]
Welcome to Zain Packaging. By accessing or using www.zain-packaging.com (the “Website”), you agree to be bound by these Terms and Conditions (the “Terms”). If you do not accept these Terms, please do not use the Website.
1. Definitions
“We”, “Us”, “Our” refers to Zain Packaging.
“You”, “User”, “Customer” refers to anyone accessing or using the Website, placing an order, or purchasing products from the Website.
“Products” refers to any packaging products, materials, services, or items offered for sale on the Website.
2. Use of the Website
You agree to use the Website only for lawful purposes and in a way that does not violate any applicable local, national, or international laws or regulations.
You must not misuse the Website (e.g., by introducing malware, attempting unauthorized access, or interfering with the Website’s service).
You are responsible for maintaining the confidentiality of any account credentials or personal data you use in connection with the Website.
3. Intellectual Property
All content, design, logos, images, text, graphics, and other materials on the Website are the property of Zain Packaging (or its licensors) and are protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, display, or otherwise use any content from the Website for commercial purposes, without our prior written consent.
4. Orders, Payment & Pricing
All orders placed through the Website are subject to acceptance by us.
Prices for Products are as listed on the Website at the time of purchase. We reserve the right to change prices at any time before order confirmation.
Payment methods and terms will be as described at checkout. You agree to pay all charges incurred by you at the posted prices when placing an order.
5. Shipping, Delivery & Risk
Shipping and delivery terms (timelines, fees, methods) shall be as stated on the Website at the time of purchase.
Risk of loss or damage to Products passes to you when the Products are delivered to the shipping carrier (or when delivered to you, depending on shipping terms).
Any shipping timelines are estimates only and we are not liable for delays caused by carriers or external factors beyond our control.
6. Returns, Refunds & Cancellations
Our Returns & Refunds Policy (linked separately) governs all returns, exchanges, cancellations, and refunds. By placing an order, you agree to comply with that policy.
We reserve the right to refuse returns or refunds if Products have been used, damaged, or show signs of misuse.
7. Disclaimer of Warranties & Limitation of Liability
The Website and Products are provided “as-is” and “as-available” without warranties of any kind, whether express or implied.
To the fullest extent permitted by law, Zain Packaging disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
Zain Packaging will not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or related to your use of the Website or Products, even if we have been advised of the possibility of such damages.
8. Governing Law & Dispute Resolution
These Terms and any dispute arising out of or relating to them shall be governed by the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Abu Dhabi, UAE.
9. Changes to Terms
We reserve the right to modify or update these Terms at any time. The updated Terms will take effect as of the “Last updated” date stated at the top.
By continuing to use the Website after changes become effective, you agree to be bound by the revised Terms.
10. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: [info@zain-packaging.ae]